System Requirements Guide

Use this guide to ensure that your computer has the needed software, plug-ins, and correct settings to run Interskill courseware.

Step 1:
JavaScript Enabled Test

Your browser must have JavaScript Enabled in order to run the courseware.

Your browser does not have JavaScript Enabled.
JavaScript needs to be Enabled.

 

To enable JavaScript in your browser, do the following

Select "Tools", "Internet Options" from the menu bar. Click the "Security" tab at the top of the screen. Click "Custom Level." The following item in the scrolling list should have a check or a dot beside of it:

  • "Active Scripting" should have "Enable"
 
Step 2:
Java Version Test

Below is the output from a Java applet that displays the JVM version and vendor used by this web browser.

If Java is working, you will see a pink box above with one line of text that says something like:

Java Version: 1.1.4 from Microsoft Corp.  or
Java Version 1.4.2_05 from Sun Microsystems Inc.  or
Java Version: 1.3.1 from Apple Computer, Inc.

 

Step 3:
Browser Test

This courseware is designed for Microsoft Internet Explorer Version 6, 7, 8 and 9.

Your browser does not have JavaScript Enabled.
JavaScript needs to be Enabled.
Please refer to Step 1 for instructions.
 
Step 4:
Adobe Flash Player Test

You must have Adobe Flash Player 6 or higher to view the courseware.

Your browser does not have JavaScript Enabled.
JavaScript needs to be Enabled.
Please refer to Step 1 for instructions.
 
Step 5:
Screen Resolution Test

This setting on your computer may cause the graphics and text to misalign making it hard to read. Your screen resolution must be at least 800 x 600.

 

Finished!

 

If your computer passes the tests above you are ready to begin using the Interskill Learning courseware.
 

Other Tips:

If you pass all the above tests and are still experiencing issues, please try the following tips below or submit a support case.

1. Turn off your browser's pop-up blocker.
2. If your company network uses a proxy server or other type of web/URL security filter, please add our website to your whitelist so it is not filtered.
3. Delete the cache or temporary internet files in your browser.

For more tips and technical information, visit our knowledge base at www.interskill.com